Refund, Return & Shipping Policy

  • All online sales are final, no exchanges, returns, refunds, or store credit will be issued.
  • All orders must be billed to and shipped to locations within the United States or United States Territories.
  • Standard shipping rates: Small Flat Rate $8.99 (1- 4lbs) Medium Flat Rate $14.99 (5 - 60lbs) International Rate $39.99
  • Online orders are fulfilled & shipped same day on business days only (business days are Monday-Friday, excluding major holidays). Processing times may vary based on USPS processing time.

  • Weekend & Holidays ship next business day. (may include 1-3 days processing.)

Privacy Policy

When you provide us with information through www.girlcavela.com , we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, please use the contact form to get in touch with someone from customer service. Your visit to www.girlcavela.com is subject to this privacy policy. Please note that this privacy policy governs only information provided to www.girlcavela.com and communications from www.girlcavela.com It does not govern any other information or communications that may reference The Girl Cave LA e.g., communications from other e-retailers or brick and mortar stores. This privacy policy was last updated June 2020.

Collection of personal information

We do not collect personally identifiable information about you, except when you provide it to us or to one of our partners or affiliates. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at www.girlcavela.com must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us or our partners with any such information. When you submit your personally identifiable information on www.girlcavela.com, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy.


Compliance with laws

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Notification of changes

We may revise this privacy policy from time to time. If we decide to change our privacy policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. Should there be any changes that would affect your opt-in status and how we use personal information, we will notify you to obtain permission.

Security

We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security on premebeauty.com, you can contact us via the contact form on the site. The information, services, products offered for sale and materials contained in and/or advertised on www.girlcavela.com including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. 

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